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Refunds

In accordance with the provisions of the law; you have the right to return the product you received within 14 days. 

There are a few things you need to look out for in the return process;

-First of all, please do not initiate the process of sending the product without contacting us.
If you communicate with us within 14 days, you can take advantage of your right.

-The product must be delivered with original, guarantee conditions and all documents (box, invoice, gift etc.)

-You have no right to full refund for products produced in accordance with the consumer's special requests.

-If the product has become a defective product within the period of use, it will be
evaluated by Busra Diamond. Labor costs can be deducted and the product can still be returned.

-After the necessary conditions are met, your bank account will be refunded by credit card
or transfer / eft of the product price according to how the payment was made

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